Privacy Policy

1. Introduction

Praxis Hall ("we", "us", "our") is committed to handling personal data responsibly. This Privacy Policy explains what personal data we collect when you use our website at praxishall.sbs or engage with our services, how we use it, and what rights you have in relation to it.

This policy applies to all personal data processed by Praxis Hall in connection with our continuing education services, including individual course enrolments, annual catalogue passes and departmental cohort programmes.

For privacy-related enquiries, contact us at [email protected].

2. Data We Collect

We collect personal data in the following ways:

• Contact and enquiry forms: name, email address, phone number (optional), and message content.
• Enrolment data: name, email address, professional role and organisation (where provided), course selections, completion records and reflection notes.
• Communications: correspondence you send us by email or phone.
• Website usage data: IP address, browser type, pages visited, session duration, and referring URL — collected via analytics cookies where you have consented.

We do not collect sensitive personal data (such as race, health information or financial account details) through our standard services.

Legal bases for processing (PDPA, Singapore): We process personal data on the basis of your consent (where obtained), performance of a contract with you (enrolment and service delivery), and our legitimate interests (improving our services, communicating with prospective members).

Data retention: Enrolment records are retained for five years after the conclusion of a course or membership. Contact and enquiry data is retained for two years. Website analytics data is retained for thirteen months. You may request deletion at any time subject to legal or contractual obligations.

3. How We Use Your Data

• To process course enrolments, manage memberships and administer cohort programmes.
• To communicate with you about your enrolment, scheduling, and course updates.
• To send optional programme updates and new course announcements — you may opt out at any time.
• To generate anonymised usage statistics for catalogue improvement and internal reporting.
• To comply with our legal obligations under Singapore law.

We do not sell personal data to third parties. We do not use your data for behavioural advertising.

4. Data Sharing

We may share personal data with:

• Service providers: hosting providers, email delivery services and analytics platforms operating under data processing agreements that prohibit independent use of your data.
• Programme coordinators: for departmental cohort clients, named coordinators employed by Praxis Hall have access to participant enrolment data within their assigned programme.
• Legal requirements: where disclosure is required by Singapore law, a court order, or a regulatory authority.

For departmental cohort programmes, we provide quarterly progress reports to the designated department lead. These reports contain aggregate participation data and do not include personal correspondence or individual exercise content without participant consent.

5. Data Protection Measures

• Data transmitted to and from our platform is encrypted in transit using TLS.
• Personal data is stored on servers located in Singapore or comparable jurisdictions with equivalent data protection standards.
• Access to personal data within Praxis Hall is restricted to staff who need it for their role.
• We review our security practices regularly and update them in response to identified risks.
• In the event of a data breach that is likely to result in significant harm, we will notify affected individuals and the Personal Data Protection Commission (PDPC) as required under the PDPA.

6. Cookies

We use essential cookies to operate the website and optional analytics and preference cookies where you have consented. You can manage your cookie preferences at any time via our Cookie Policy page.

7. Your Rights

Under Singapore's Personal Data Protection Act 2012 (as amended), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Withdraw consent to data processing at any time (this does not affect processing prior to withdrawal).
• Request that we cease or limit use of your personal data in certain circumstances.
• Lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg if you believe your data has been handled unlawfully.

To exercise any of these rights, contact us at [email protected]. We will respond within thirty days.

8. Third-Party Links

Our website may contain links to external resources, course references or third-party platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing personal data.

9. Minimum Age

Our services are intended for professional use by individuals aged 18 and above. We do not knowingly collect personal data from persons under 18. If you believe we have inadvertently collected such data, please contact us at [email protected] so we can remove it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated by email to active members at least fourteen days before they take effect. The current version will always be available on this page with the effective date noted at the top.

11. Contact

Data Controller: Praxis Hall
18 Cross Street, #11-08, Singapore 048423
Email: [email protected]
Phone: +65 6918 4537